The Operational Bottleneck
As a bespoke interior design studio, Decoral Studio received hundreds of inquiries across Instagram DMs, Facebook comments, and website forms. Designers spent 18+ hours each week manually replying to repetitive inquiries, answering basic pricing questions, and chasing unverified prospects with disconnected spreadsheets.
Architectural Engineering & Execution
Koravio engineered a unified growth and lead orchestration system: an automated social media listener that instantly replies to comments and DMs, a conversational intake workflow that captures room dimensions, design styles, and budgets in under 30 seconds, and a centralized Interior Design CRM that tracks every client from preliminary moodboard to final 3D site handover.
Key Quantified Outcomes
- Inbound social lead response time dropped from 4 hours to under 30 seconds
- Consultation-to-proposal conversion rate increased by 3.4x within 60 days
- Reclaimed 18+ weekly hours per senior designer previously lost to manual DM triage
- 100% of social media inquiries automatically enriched and tracked in CRM
Integrated Technology Stack
Koravio automated our entire social media lead funnel. Inbound inquiries get qualified and booked in under 30 seconds, and our design team has full visibility inside one unified CRM.