Frequently Asked Questions

Not at all. Kora One is built for everyday business owners, managers, and team members. If you can use email and browse the web, you can use Kora One. There is no complex coding, no confusing setup, and all 7 tools work together right out of the box.

Yes, absolutely. Kora One includes your sales CRM, project management, email marketing, social media scheduling, Google rank tracking, website chatbot, and customer messaging in one subscription. Most businesses cut their monthly software bills by 60% to 75%.

Yes. You can easily import your contacts, deals, and customer history using standard Excel or CSV spreadsheets, or connect directly to Google Contacts. Our team is also on standby to help you import your data with zero hassle.

Kora One includes team access so your sales, marketing, and operations people can work together without surprise per-user charges. You can also invite clients with free review links to approve project milestones.

Most businesses are fully up and running within 24 to 48 hours. Because all 7 tools are already built into the same platform, you don\

You get friendly, responsive support via live chat, email, and phone. Our team is available to help you set up your pipeline, schedule your first social posts, or answer any daily questions quickly.

You can replace your legacy CRM completely. Koravio unifies pipeline management, multi-channel messaging (WhatsApp & Email), AI lead qualification, automated cadences, and meeting scheduling into a single platform. However, if your company already relies on a specialized ERP or financial backend (like SAP, NetSuite, or Tally), Koravio can also operate seamlessly as your front-line sales acceleration engine via two-way API sync.

Zero data is lost, and most migrations are completed within 4 to 24 hours. You can import contacts, active deals, custom fields, and conversation histories via standard CSV or using 1-click connectors. We run automated field-mapping validation prior to cutover so your sales reps pick up their active opportunities with zero downtime.

All messaging routes through the official Meta WhatsApp Cloud API using your company-owned Business numbers. Every incoming and outgoing message appears in the contact

Yes. The 0–100 qualification rubric is completely customizable to your business. You set the rules (e.g., job title weight, budget thresholds, industry fit, or inquiry urgency), and our AI scores each prospect against your rubric. Lead distribution rules can also be tailored by territory, industry specialization, round-robin rotation, or rep capacity to eliminate bottlenecks.

Pricing is transparent with no hidden add-on traps. Unlike legacy providers that charge separately for email sync, WhatsApp connectors, meeting scheduling, and automation builders, Koravio includes the complete revenue engine natively. You pay a predictable per-seat subscription with clear, transparent tiers for external contact enrichment.

Kora Projects serves as either a complete replacement or an autonomous coordination layer. You can import active boards from Jira, Asana, or Trello in 1 click via CSV or direct API sync. Unlike legacy tools that require hours of manual ticket hygiene, Koravio auto-assigns tasks, detects critical-path blockers, and links directly to client approval portals without per-seat guest licensing fees.

No. Kora Projects enforces strict, cryptographic role-based isolation. Clients only access their dedicated Guest Review Portal showing approved milestone deliverables, public timeline summaries, asset review canvases, and sign-off buttons. Internal Slack/Teams chatter, team member cost rates, and internal review drafts remain completely invisible to guest accounts.

When a deal is marked

Yes. Every workspace supports multi-modal views: Kanban boards, Gantt timeline charts, sprint velocity burndowns, and list views. Custom workflow rules, approval gates, WIP limits, and automated recurring sprint checklists can be tailored to software engineering squads, creative agencies, and operations teams alike.

Kora Projects is built for high-growth scalability. Unlimited external clients, guest reviewers, and stakeholders can access their approval portals with zero per-user license fees. You only pay for active internal team creators, ensuring your software costs don

Your primary corporate domain is completely insulated. Kora Mail automatically configures secondary sending domains with complete SPF, DKIM, DMARC, and MX records, rotates outreach across unlimited warmed mailboxes, monitors real-time spam scores, and caps daily send limits so your core business email is never flagged or blacklisted.

Yes. You can upload any CSV or Excel sheet with hundreds of thousands of contacts. Our system automatically scrubs syntax errors, verifies MX records, detects disposable addresses, eliminates duplicates, and enriches missing fields (job titles, verified phone numbers, LinkedIn URLs) before any sequence starts.

No third-party warmup tools (like Instantly or Lemlist add-ons) are required. Kora Mail natively distributes your outbound volume across multiple connected mailboxes (Google Workspace, Microsoft 365, or custom SMTP/IMAP). If one mailbox hits its safe daily threshold (e.g. 35 emails/day), the system seamlessly rotates to the next inbox to maintain high sender reputation.

It connects natively to your CRM with two-way synchronization. When a prospect replies, our AI classifies the intent (e.g.,

We provide flat, transparent pricing with unlimited connected mailboxes and unified sequence builders. You don

No. Kora Social operates exclusively via official enterprise Cloud APIs (Meta Graph API, WhatsApp Cloud Business API, and LinkedIn Marketing & Community APIs). We strictly adhere to platform rate limits and security policies, ensuring your business handles and founder profiles maintain perfect standing with zero risk of shadowbans or account suspensions.

When you publish a lead magnet post (e.g.,

Yes. Our Brand Voice Calibration engine ingests your existing executive articles, podcast transcripts, and top-performing posts to build a proprietary voice profile. The AI models capture your exact terminology, sentence cadence, and industry insights, completely eliminating generic AI clichés and corporate fluff.

Because Kora Social is natively connected to Kora CRM, every prospect who clicks a tracked link, responds to a comment trigger, or enters a WhatsApp conversation has their journey recorded. When a deal closes, our multi-touch attribution engine credits the exact post, carousel, or campaign that initiated the conversation.

Yes. The Multi-Format Content Studio generates and previews formatted PDF carousels, long-form thought leadership posts, X threads, and WhatsApp broadcast templates simultaneously. You can customize copy and visual assets per network and schedule them for optimal engagement times across global timezones.

Traditional SEO focuses on indexing, crawl budgets, and ranking ten blue links on Google SERPs. Answer Engine Optimization (AEO) targets featured snippets, direct-answer carousels, and Google AI Overviews to capture zero-click answers. Generative Engine Optimization (GEO) ensures your brand, data, and technical solutions are actively cited and recommended as the authoritative source by Large Language Models including ChatGPT Search, Perplexity AI, Claude, and Gemini.

Our GEO engine structures your content into authoritative entity relationships, injects dynamic Schema.org JSON-LD knowledge graphs, and builds high-information-gain statistics tables. We track your brand

Yes. Kora SEO features native two-way synchronization with GSC and GA4. The platform monitors indexing coverage, keyword impression velocity, average click-through rates, and Core Web Vitals hourly, auto-generating prioritized engineering tickets whenever ranking decay or crawl anomalies are detected.

Because Kora SEO connects directly into Kora CRM, first-touch search queries, landing pages, and AI engine citation referrals are permanently tied to incoming prospect records. When an opportunity reaches

Yes. Kora SEO continuously audits your entire domain architecture. It validates mobile responsiveness, Largest Contentful Paint (LCP), Cumulative Layout Shift (CLS), canonical tags, and broken backlinks. It dynamically generates nested JSON-LD schema graphs (SoftwareApplication, Organization, FAQPage, Article) with zero manual code manipulation.

Unlike standard AI chatbots that generate guesses from broad internet training, Kora Chatbot uses strict Retrieval-Augmented Generation (RAG). It retrieves exact factual passages from your uploaded technical PDFs, Notion pages, API docs, and pricing sheets before generating answers. If the information does not exist in your knowledge base, it transparently admits it and offers to connect the visitor with a human sales representative.

Training takes less than 3 minutes. Simply input your website sitemap URL, connect your Notion workspace, or drop your product PDFs and case studies into the ingestion dashboard. Our vector indexing pipeline automatically parses, chunks, and embeds your content with zero manual prompt engineering.

Yes. Kora Chatbot conducts conversational BANT qualification (Budget, Authority, Need, Timeline). When an enterprise visitor asks for a demonstration, the chatbot inserts an interactive calendar picker directly inside the chat window, booking the meeting into your account executive

Yes. Every captured email, company size, stated pain point, and full conversation transcript syncs in real time with Kora CRM. If the prospect is already an existing lead, their timeline is updated immediately; if new, an enriched contact card and deal opportunity are spawned automatically.

Never. Your vector knowledge base and customer conversation transcripts are strictly isolated within your private enterprise tenant. We maintain zero-data-retention agreements with LLM providers, ensuring your proprietary IP, NDA terms, and confidential pricing structures remain 100% private.

Kora Inbox natively consolidates WhatsApp Business, LinkedIn InMail, Telegram, Email (Google Workspace, Microsoft 365, custom IMAP), Instagram Direct Messages, and Facebook Messenger into one unified interface. Reps never have to juggle multiple browser tabs or disconnected mobile apps again.

Every incoming message is scanned in real time for intent signals (e.g.,

Yes. You can configure multi-channel follow-up cadences. If a prospect goes cold after receiving a quote on WhatsApp, Kora Inbox can wait 48 hours and automatically dispatch a polite check-in message, an audio voice note summary, or escalate the contact to an email follow-up sequence.

Because Kora Inbox is directly embedded into Kora CRM, every inbound inquiry automatically links to the prospect

We use 100% official Meta WhatsApp Business Cloud APIs. Your business phone numbers, verified green checkmark profiles, and messaging limits remain fully protected with zero risk of phone number bans or compliance violations.

Traditional tools like Zapier or Make charge per task, incur 5-15 minute polling delays, and break frequently when APIs update. Koravio builds dedicated, event-driven enterprise pipelines running on sub-second webhook architecture with zero per-task penalty fees. Furthermore, our autonomous AI agents execute multi-turn conversational reasoning, document OCR validation, and proactive CRM state updates that rule-based automation tools cannot replicate.

Yes. We engineer secure, two-way bidirectional synchronizations with Zoho CRM, HubSpot, Salesforce, Tally Prime (via custom desktop daemon), SAP S/4HANA, and custom SQL databases. Every invoice, payment, lead status change, and inventory decrement syncs in real time with automated conflict resolution and comprehensive audit logging.

Yes, 100%. We exclusively implement official Meta WhatsApp Cloud API credentials. This guarantees green-tick verification eligibility, high-throughput message concurrency, official template message approvals, and complete protection against account bans associated with unofficial browser-scraping scripts.

Our computer vision and multimodal LLM engine extracts key-value data from scanned PDFs and photos in under 1.2 seconds. It is specifically calibrated for Indian business documents—including PAN cards, GSTIN certificates, B2B tax invoices, e-way bills, and bank statements. It validates GSTIN checksums directly against official portals and reconciles line items before pushing structured vouchers to your ERP.

Standard workflow integrations (such as ad platform-to-CRM pipelines and automated WhatsApp lead qualification bots) are typically deployed within 3 to 5 business days. Complex enterprise architectures involving custom legacy ERP bridges, document OCR pipelines, and multi-tier role-based access control are typically delivered and fully tested within 2 to 3 weeks.

Traditional sequencers blast static email templates with rudimentary mail merge, destroying domain deliverability and burning prospective accounts. Koravio deploys autonomous specialist agent squads that perform multi-source research (10-Ks, hiring postings, podcast appearances, and news), score ICP alignment using an explainable rubric, and craft custom 1-to-1 hooks for each executive. Furthermore, our agents handle multi-turn replies and coordinate touches across Email, LinkedIn, and WhatsApp.

You maintain total control over your brand voice. With Koravio

Yes. Koravio operates a unified multi-channel cadence orchestrator. An agent can discover an executive on LinkedIn, verify their work email, trigger an authentic multi-touch sequence (e.g., view profile on Day 1, personalized email on Day 2, LinkedIn connection note referencing the email on Day 4, and WhatsApp introduction upon demo request), ensuring all touchpoints synchronize without channel collisions.

Unlike black-box scoring algorithms that output opaque numbers, Koravio provides an explainable 100-point rubric. Our Qualifier Agent checks live firmographic data (headcount growth, funding stage, annual revenue), technology stack installations (via DNS and script analysis), and active job requisitions. Every point award includes direct provenance citations and plain-English rationales visible inside your CRM.

Yes. Koravio features native Model Context Protocol (MCP) endpoints. This allows enterprise engineering and revenue teams to connect Claude Desktop, Cursor, ChatGPT, or custom internal LLM microservices directly to Koravio

Generic BI tools like Power BI or Tableau are expensive, slow, and require complex DAX formulas and manual data preparation. They often display stale data because they rely on manual CSV uploads or fragile daily batch syncs. Koravio engineers bespoke, real-time analytics web platforms with native connectors into your specific operational stack (Tally Prime, Zoho CRM, SAP, Stripe, ad platforms). We deliver pre-modeled executive cockpits, automated WhatsApp reports, and predictive revenue forensics with zero software bloat.

Yes. We deploy a lightweight, secure desktop daemon that creates a bi-directional data bridge between your on-premise Tally Prime server and your cloud analytics warehouse. Your accounting ledgers, pending purchase vouchers, cash balances, and accounts receivable sync automatically in real time without human intervention.

Our analytics infrastructure operates on real-time event streaming and sub-second webhooks for critical metrics (such as closed sales, cash collected, and ad leads). For heavy analytical computations across millions of rows, we utilize isolated PostgreSQL read replicas with Redis in-memory caching and pre-aggregated columnar rollups, ensuring sub-second dashboard rendering with zero performance impact on your production databases.

Yes. We configure scheduled automated delivery workflows. Every Monday morning or month-end, our platform generates crisp, executive-ready PDF briefs and formatted WhatsApp summaries. C-level executives receive key revenue milestones, margin trends, cashflow projections, and churn alerts directly on their phones without having to log into any software.

We enforce strict Role-Based Row-Level Security (RLS). Sales representatives can only view pipeline velocity for their assigned territory, department heads can view operational KPIs for their teams, and only designated C-suite directors have access to company-wide profit margins, executive payroll metrics, and net EBITDA figures. All data is encrypted at rest using AES-256.

We engineer full-stack systems using modern, enterprise-proven technologies. On the frontend, we utilize Astro, Next.js, React, and TypeScript with vanilla CSS design systems for sub-second hydration. On the backend, we build high-throughput microservices using Node.js, Go, or Python with PostgreSQL, Redis, and Prisma ORM, containerized via Docker and deployed across AWS, Google Cloud, or Cloudflare Enterprise edge networks.

Yes, absolutely. From day one, all repositories, Git histories, Docker configuration files, database schemas, and architectural diagrams are completely owned by your organization. We deliver full source code with comprehensive documentation and zero proprietary agency lock-in.

We reject bloated third-party templates, excessive JavaScript dependencies, and slow monolithic CMS platforms. By leveraging edge static generation, server-side rendering, asset compression (AVIF/WebP), critical CSS extraction, and optimized database query execution, our web applications consistently score 95-100/100 on Google Lighthouse and pass all Core Web Vitals tests.

Yes. We specialize in custom API middleware and bi-directional synchronizations. Whether you need to connect modern cloud web apps with on-premise Tally Prime, SAP S/4HANA, Zoho CRM, Salesforce, HubSpot, or custom legacy SQL databases, we build secure, event-driven REST and GraphQL bridges with automated retry logic and audit trails.

We follow an agile, sprint-based engineering methodology. High-converting marketing sites and client portals are typically delivered within 2 to 4 weeks. Complex enterprise SaaS platforms, bespoke ERP integrations, and custom database web applications typically roll out in iterative 2-week sprints across 6 to 10 weeks, with full staging access and automated CI/CD preview branches provided throughout.

We provide comprehensive 24/7 management across Amazon Web Services (AWS), Google Cloud Platform (GCP), Microsoft Azure, Cloudflare Enterprise, and DigitalOcean. Our engineers oversee containerized Docker and Kubernetes workloads, PostgreSQL and MySQL relational clusters, Redis caches, on-premise Tally Prime server daemons, and microservices API gateways.

We guarantee a 99.9% to 99.99% infrastructure uptime Service Level Agreement (SLA). Our automated monitoring sentinels detect server latency spikes and service disruptions within 15 seconds. For P1 critical production incidents, our senior DevOps engineers are paged immediately and acknowledge issues in under 15 minutes, with live status updates delivered directly to your dedicated Slack and WhatsApp channels.

APIs from Meta (WhatsApp & Instagram), Google, CRMs, and payment gateways frequently undergo version deprecations and breaking payload updates. We maintain a proactive API surveillance engine that tracks vendor release notes and deprecation roadmaps. We test and deploy non-disruptive middleware patches in staging weeks before third-party deadlines, ensuring zero dropped leads or failed webhooks.

You get direct, real-time access to a dedicated pod of senior DevOps engineers via a private Slack and WhatsApp channel. We eliminate traditional helpdesk intermediaries and multi-tiered call centers. When your team has an architectural question, needs a server scaled for a marketing campaign, or requires a log audit, you speak directly with the engineers who manage your infrastructure.

We implement automated, multi-region encrypted cloud backups. Database snapshots are captured hourly with transaction logs streamed continuously, providing a Recovery Point Objective (RPO) of under 60 seconds. Our containerized infrastructure configurations and automated deployment scripts guarantee a Recovery Time Objective (RTO) of under 5 minutes in the event of an entire cloud region failure.

Koravio is a unified business operating mesh combining proprietary business applications (Kora One, CRM, Projects, Mail, Inbox) with custom engineering services (AI Agents, Webhooks, Telephony, ERP Sync). Unlike standalone SaaS point solutions that create data silos, Koravio unites your customer records, communications, and operations into a single zero-latency layer.

We use a modular architecture: We leverage battle-tested core engine modules (authentication, RBAC, webhook handlers, WhatsApp API gateways) and tailor the data schemas, decision trees, and integration points specifically to your business workflows.

Yes. We deploy lightweight, secure bridge services that sync data bidirectionally with TallyPrime, SAP Business One, Oracle NetSuite, and local SQL databases via encrypted outbound-only WebSocket or HTTPS connections.

Our engineering sprint follows a strict timetable: Days 1–3 are dedicated to discovery audits and schema mapping; Days 4–8 to custom pipeline assembly and API connector binding; Days 9–11 to edge-case stress testing and security validation; and Days 12–14 to staff onboarding and live production handover.

We only require approximately 3 hours of your time in week 1 to grant API permissions, review sample data files, and confirm core decision tree logic. Our engineers handle 100% of the build, testing, and deployment.

Every deployment includes 30 days of hypercare monitoring, SLA guarantees, and dedicated engineering support. You can also opt into our managed technology retainers for continuous feature evolution.

Never. All AI inference runs through private enterprise endpoints with zero data retention policies. Your confidential customer records, invoices, and contracts never leave your designated cloud perimeter.

Yes. We support tokenized data pipelines, cryptographic audit logs, AES-256 at-rest encryption, and TLS 1.3 in transit. Our healthcare pipelines comply with HIPAA standards, and our legal pipelines enforce strict privilege RBAC boundaries.

Yes. For enterprise tiers, we support deployment into your designated private VPC with customer-managed encryption keys.

We provide transparent, flat-rate pricing with zero hidden fees. You can choose our Kora One bundled platform or engage our engineering desk on fixed 14-day production sprints. Review our full transparent pricing on our Pricing Plans page.

No. All our recurring software plans are month-to-month or annual with a 20% discount. You own your data completely, and we provide automated JSON/CSV exports at any time.

Yes. If we fail to deliver your agreed system architecture within the 14-day SLA, we continue engineering at zero cost until full handover signoff is achieved.

All Kora Suite core subscriptions operate on flexible month-to-month terms with zero long-term lock-in. You can scale user seats, activate additional software modules, or cancel anytime with zero cancellation penalties or hidden fees.

Yes, 100%. All custom websites, client portals, and bespoke applications are engineered to run on your own infrastructure (Hostinger, AWS, Cloudflare, or Vercel). You retain full intellectual property, complete source code ownership, and zero proprietary platform lock-in.

When you select your combination of software products and bespoke engineering services, our configurator dynamically calculates estimated delivery timelines and complexity. Clicking

None. Every package lists all deliverables, server prerequisites, and delivery milestones upfront before any engagement begins. For bespoke applications, we offer optional 24/7 Managed IT support retainers, but ongoing maintenance is never mandatory.

Fixed-scope development packages are structured into milestones: 50% upon project kickoff and architectural approval, and 50% upon final acceptance testing and live production deployment. Corporate invoicing with GST compliance is supported.

Yes, 100% free. You can access our 33+ business utilities, read operational playbooks, and browse client case studies without any hidden paywalls, credit cards, or mandatory subscriptions.

Not at all. All our guides, calculators, and blueprints are written in plain, everyday language designed for business owners, agency founders, and team managers. We focus on real business outcomes rather than complex coding.

Our research and solutions engineering teams update our resource library weekly with new client case studies, benchmark reports, video tutorials, and industry-specific workflow blueprints.

Yes, absolutely. All blueprints and workflow teardowns are open to share across your leadership team, operations leads, and clients to help align on best practices.

Yes. If your company operates in a specialized niche not covered in our library, you can reach out to our team or book a discovery call. We are happy to build custom workflow diagrams for your sector.

You can schedule a free 20-minute strategy call through our demo page, or contact us directly on WhatsApp for an immediate consultation with an automation specialist.

Traditional agencies optimize for vanity metrics like impressions, clicks, and untracked form fills while keeping their work disconnected from your sales team. Koravio operates as a revenue-first growth partner. We connect Google Ads, Meta Ads, and LinkedIn campaigns directly into your CRM via server-side Conversion APIs (CAPI), optimizing every marketing rupee exclusively for qualified pipeline generation and closed-won revenue.

Generative Engine Optimization (GEO) ensures your software, brand, and pricing are cited and recommended by Large Language Models like ChatGPT Search, Perplexity AI, Claude, and Google AI Overviews. Modern B2B buyers increasingly bypass traditional search links to ask AI engines for direct software vendor recommendations. Our GEO engine structures your case studies, feature matrices, and technical authority graphs to capture primary citation share.

We implement advanced first-party multi-touch attribution. Every lead that enters through a Google Search ad, Meta campaign, or AI engine referral is permanently tagged with their original campaign, ad set, and search query. When your sales reps mark a deal as

For performance paid acquisition (Google Search and Meta Advantage+), we generally recommend a minimum monthly media spend of ₹1,00,000 to ₹3,00,000 ($1,200 to $3,500 USD). This provides sufficient data density for algorithmic bidding optimization and creative multivariate split testing, allowing us to rapidly discover your lowest customer acquisition cost (CAC).

Yes, every marketing engagement includes bespoke, sub-second landing pages engineered with Astro and React. We integrate speed-to-lead widgets, official WhatsApp Cloud API conversational bots, and multi-step qualification forms that eliminate lead drop-off and connect prospects with your sales reps in under 60 seconds.