Privacy Policy
Last updated: July 16, 2026. Your privacy and data security are the foundations of our automation systems.
01. Introduction
Welcome to Koravio ("we," "our," or "us"). We are committed to protecting your business data, personal information, and operational flows. This Privacy Policy details how we collect, store, share, and protect your information when you visit our website, use our Kora software tools, or partner with us for custom AI & automation services.
By accessing or using our services, you consent to the data practices described in this policy. If you do not agree with any terms, please do not access or use our services.
02. Information We Collect
We collect information to provide, maintain, and optimize our services. This includes:
- Account & Registration Details: Full name, business email address, phone number, company name, and job title when you register for an account or book an automation audit.
- Integrated Data Pipelines: Access tokens, credentials, and API connection information necessary to link your authorized CRM, email, and database platforms.
- Usage Data: Technical logs, IP address, browser metadata, page views, duration of sessions, and interactions with Kora workflow features.
03. How We Use Your Information
We process your data strictly to execute our operational responsibilities, including:
- Provisioning and maintaining your Kora workspace accounts and software access.
- Deploying custom database triggers, webhook loops, and LLM automation pipelines.
- Providing technical monitoring, alert notifications, and self-healing engineering support.
- Complying with necessary legal mandates, security protocols, and industry standards.
Enterprise Data Policy
Koravio operates under a zero-storage pipeline model for custom operational integrations. Your customer records and sensitive database contents flow securely via encrypted transit APIs between your connected third-party platforms. We do not store or read your proprietary business records on our hosting servers.
04. Data Security & Integrity
We enforce industry-standard administrative, physical, and technical safeguards. All API pipelines run under OAuth authentication, and sensitive files are transferred via end-to-end encrypted repositories. Our DevOps team proactively monitors database ports and network access logs to prevent malicious activities.
05. Your Rights & Access
Depending on your location, you have rights regarding your personal information under frameworks like GDPR and CCPA. These include requesting access to your collected data, requesting correction or deletion, and opting out of marketing emails. To exercise these rights, please email us at hello@koravio.in.
06. Contact Details
If you have any questions, compliance inquiries, or suggestions regarding this Privacy Policy, please get in touch with our data protection team:
Email: hello@koravio.in
Address: Indore, Madhya Pradesh, India